Translation Jet (“we,” “our,” or “us”) – hereinafter referred to as TJ – is committed to protecting your privacy. This Privacy Policy outlines our practices and procedures regarding the collection, use, and disclosure of your personal information when you use our services. Please read this Privacy Policy carefully, as we may update and amend it from time to time.<\/p>\n
We may collect and process the following types of personal information, some of which may be disclosed by you when you interact with us via email or phone:<\/p>\n
Contact information:<\/strong> We may collect your name, email address, phone number and other contact details. We may use this information for isolated matters, such as payment, invoicing and to identify your order.<\/p>\n Translation data:<\/strong> When you use our AI translation and proofreading services, we collect and process the text and content you submit. However, all content is encrypted on our servers, and we adhere to and comply with the ISO 27001 standard. We may share this information with third-party service providers (i.e. professional translators and translation companies), see more under Section 3 and 6.<\/p>\n Usage information:<\/strong> We may collect information about your usage of our website and services, including IP address, browser type and device information.<\/p>\n We use the collected information for the following purposes:<\/p>\n Translation and proofreading services:<\/strong> When our translators proofread or translate your AI-generated content, they may also get access to any personal data that you may have disclosed within the content itself. We may also share essential information, including product names, URLs and product pictures, to assist our professional translators in delivering high-quality service.<\/p>\n Communication:<\/strong> When communicating via email and\/or phone, you should disclose, or we may ask for, your personal information in order to process your order and invoice it after delivering the requested service.<\/p>\n It is important to note that we aim to collect as little data as possible from our clients, and we only employ non-personal tracking on our website (see Section 4). This is because it is more important for us that you have a good experience when visiting our website, rather than knowing everything about you and your visit.<\/p>\n You consent to TJ assigning a user number to you solely for the purpose of monitoring purchase patterns. However, you cannot be identified based on this anonymised data.<\/p>\n We may share your personal information with third parties under the following circumstances:<\/p>\n Service providers:<\/strong> We may share your information with third-party service providers who assist us in providing and improving our services. However, these service providers are not authorised to store or use the personal data for any purpose other than providing the required services.<\/p>\n Legal compliance:<\/strong> We may disclose your information to comply with legal obligations, protect our rights or respond to lawful requests.<\/p>\n Additionally, TJ may disclose your personal data to potential business partners and their advisors if TJ engages in a joint venture, is acquired, sold or in the process of merging with another company.<\/p>\n There might be situations where TJ is obligated to disclose your personal data, such as legal obligations or the need to enforce or apply its terms of use, terms and conditions, and other agreements.<\/p>\n Data that is not personally identifiable may be gathered through TJ’s proprietary tracking mechanisms or third-party tools, such as, but not limited to, Google Analytics, during your use of the website. TJ utilises this information to maintain and enhance our services. This may include data from various devices such as mobiles and tablets, as well as information accessed via your PC or laptop. While you have the option to configure your device settings to either accept or reject tracking mechanisms, it’s important to note that doing so may impact the functionality of certain aspects of the website.<\/p>\n TJ prioritizes the security of your payment information by employing a secure, PCI-certified third-party server for processing. It is important to note that TJ neither receives nor processes this payment information directly. TJ cannot be held responsible for any third-party servers or websites beyond its control, and TJ does not endorse the content of these servers or websites. As third-party website operators operate under their privacy policies, we recommend familiarising yourself with these policies before providing personal data on such websites.<\/p>\n The information you share with us might be transferred and stored on servers managed by third-party providers to TJ, situated outside the European Economic Area. By provisioning us with your data, you explicitly consent to such transfer, storage or processing. We are dedicated to taking all essential measures in order to ensure secure processing of your data in accordance with this Privacy Policy.<\/p>\n To safeguard personal data against potential risks like loss and unauthorised access, TJ employs industry-standard electronic and procedural safeguards. Access to this data is restricted to authorised personnel with a business relation to TJ.<\/p>\n While we take every reasonable measure, it’s important to note that transmitting information over the Internet carries inherent risks. TJ cannot provide an absolute guarantee of the security of personal data transferred to us, and any such transfer is undertaken at your own risk.<\/p>\n You may at any time request access to the personal data collected by TJ by emailing us at contact@translationjet.com<\/a>. TJ will handle your request in compliance with local laws and procedures governing such inquiries.<\/p>\n\n\t\t2 How we use your information\n\t<\/h2>\n\t
\n\t\t3 Information sharing and disclosure\n\t<\/h2>\n\t
\n\t\t4 Cookies and tracking\n\t<\/h2>\n\t
\n\t\t5 Payment information\n\t<\/h2>\n\t
\n\t\t6 Security\n\t<\/h2>\n\t
\n\t\t7 Your rights\n\t<\/h2>\n\t
\n\t\t8 Contact information\n\t<\/h2>\n